Friday, July 17, 2020 at 4:24 PM
Your Massillon Museum has reopened to the public! Click below for more information and tips for visiting safely.
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COVID-19 Updates

“We want our visitors to be prepared for new guidelines in place to allow for social distancing throughout the Museum, reduced occupancy in galleries, and rigorous, visible cleaning routines to maintain a safe environment for everyone.  The Museum will continue to facilitate inspiring and innovative programming and to engage its community, but with safety first and foremost in mind, and in practice.” said Executive Director Alexandra Nicholis Coon.

Click here to read the full media release.  


Support has been provided by Ohio Humanities,
the National Endowment for the Humanities,
and the federal CARES Act of 2020.

 

Anderson's in the City, the former lobby cafe, is permanently closed. 

This situation is ongoing and information is subject to change. Please use our website and social media to receive the latest updates.

MassMu Visitor Tips

Thank you for planning to visit the Massillon Museum!
Our building is sparkly clean and safe so we can welcome you confidently.
Here are the answers to some questions you may have about the “new normal” at MassMu.

What should I do when I arrive at the Museum?

  • Use the main front door on the First Street side of the building.
  • The automatic door button and the door handle are disinfected frequently during the day.
  • Please check in with the reception desk to the right of the door.

Am I required to wear a mask inside the Museum? 

  • Visitors are required to wear face coverings. 

    Governor DeWine instituted a mask mandate for all Ohio counties effective Thursday, July 23 at 6:00pm. For more information on this mandate, click here for the State of Ohio media release.

  • Guests should bring masks with them; they will not be available at the Museum.  

  • Our staff will be wearing masks.

What cleaning efforts are in place to ensure my safety?

  • All high-touch areas will be disinfected frequently throughout the day.
  • A thorough sanitization will occur before opening each day and mid-day.
  • On Mondays, when the Museum is closed, the building will be deep-cleaned.

What precautions will help ensure my safety?

  • An acrylic shield has been installed at the reception desk.
  • Interactive exhibition components—except braille labels—have been removed.
  • Signage throughout the building guides guests and reminds them of safety procedures.

Will hand sanitizer be available during my visit?

  • Yes.  Sanitizer containers will be stationed throughout the public areas.

Are the restrooms open?

  • Yes, but a limited number of people can enter at one time for distancing purposes.
  • A chart recording the frequent sanitizing schedule is prominently posted.
  • The water fountain outside the restrooms is not operational.

Is the Museum café open?

  • The café is permanently closed and most of the seating has been removed to encourage distancing.

Is OHregionalities—the Museum shop—open?

  • Visitors can view items through the shop’s glass walls.
  • The desk staff will be happy to retrieve any item a shopper wants to see more closely or purchase.
  • Sample exhibition catalogs located outside the shop are sanitized after each shopper.
  • Shoppers are encouraged to pay by credit card or check.

Is the elevator operational?

  • Yes, but capacity is limited to two people (except families with small children). 

Is the Sensory Room open?

  • No, but if there is a special need, guests can discuss its use with the reception desk staff.

Is there a wheelchair available for use at the Museum?

  • Yes. A wheelchair is available upon request at the front desk, or by calling ahead; it is sanitized before and after each use.

What additional accessibility efforts are in place at this time?

Where can I park?

  • Free parallel parking is available on Lincoln Way and First Street.
  • Free city lots are located at the corners of Lincoln Way and First Street and Charles and Second Street.
  • The free parking deck’s entrance is accessed on Erie Street South, just a block from the Museum.

Should I expect longer-than-usual wait times?

  • Ordinarily, we don’t expect anyone to need to wait for admission to the building.
  • We have significantly reduced occupancy in each space and we ask guests to wait nearby for their turn.
  • Signs will help guests monitor distancing and suggest waiting areas if necessary.

We hope to see you soon at MassMu!

 


While the Museum has been temporarily closed to the public, the staff continues to work. You can see a myriad of new exhibitions once it’s safe to reopen!

Status of Events & Exhibits

MassMu Virtual Resources & Entertainment


News Release:  What to Expect When You Return to MassMu

As the Massillon Museum anticipates its reopening day, June 26, the staff is onsite and working diligently to create a comfortable and safe venue for visitors.

New exhibitions await guests—Cut Up/Cut Out in the Aultman Health Foundation Gallery and 36days by Paul Flippen in Studio M. The all-new permanent collection galleries fill the entire second floor of the original part of the building, and the Immel Circus and the Paul Brown Museum complete the second floor of the new part of the building. 

“We want our visitors to be prepared for new guidelines in place to allow for social distancing throughout the Museum, reduced occupancy in galleries, and rigorous, visible cleaning routines to maintain a safe environment for everyone.  The Museum will continue to facilitate inspiring and innovative programming and to engage its community, but with safety first and foremost in mind, and in practice.” said Executive Director Alexandra Nicholis Coon.

Visitors, who will be strongly encouraged to wear masks, will encounter a hand-sanitizer stand immediately inside the main door.  Behind the new acrylic shield at the reception desk, a staff member, wearing a mask and gloves, will be ready to greet guests, offer directions, answer questions, and accept class registrations.

The reception staff will monitor the occupancy of spaces within the Museum and will assist with shop purchases. Sample copies of exhibition catalogs, on a table outside the shop, will be sanitized after each shopper. Staff will retrieve items guests wish to buy from inside the shop. 

Anderson’s in the City, the former lobby café, is closed and the exterior door to that area will remain locked. Most of the lobby seating will be removed to assure social distancing.

Signage will be prominently displayed throughout the building to direct visitors and remind them of safety precautions. The floor will be marked to assist with social distancing. Sanitizing stations will be located throughout the building.

The elevator will be limited to two people, with the exception of families with small children. The main stairwell will be accessible.  Elevator buttons and stairway doors and handrails will be sanitized regularly throughout the day.

Interactive components, with the exception of braille labels, have been removed from exhibitions, and gallery doors and railings will be sanitized throughout the day. 

Restrooms will be cleaned on a regular schedule, which will be posted prominently. The outer door will be propped open to alleviate touching, and sanitizer will be available.

“We’re anxious to see our regular visitors as they return, and we look forward to welcoming new friends to our safe surroundings and introducing them to the wonderful new exhibitions we have to offer,” said Guest Operations Manager Brandon Rohrer.

The Museum receives operating support from the Ohio Arts Council and ArtsinStark and marketing support from Visit Canton.

The Massillon Museum is located at 121 Lincoln Way East in downtown Massillon. For more information, call the Museum at 330-833-4061 or visit www.massillonmuseum.org

 

 

 
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